for this role include but are not limited to Assist in closing new business opportunities by helping Sales qualify, identify, and close new opportunities. Demonstrate a thorough technical and business understanding of clients' needs, including how those pertain to DDN products and services. Understand the DDN sales process and how to maximize company resources to close acc

Provide expert level technical support to DDN Storage customers, troubleshooting and resolving complex issues related to our storage systems, software, and networking components. Serve as a primary escalation point for high severity support cases, working closely with customers and internal teams to drive rapid issue resolution and minimize impact to customer operations.

Assemble, integrate, and test DDN Storage's high performance storage systems, following detailed work instructions and quality control procedures. Install and configure hardware components, such as storage drives, controllers, network interfaces, and power supplies, ensuring proper fit, function, and compatibility. Perform system level testing and validation, including po

Assemble, integrate, and test DDN Storage's high performance storage systems, following detailed work instructions and quality control procedures. Install and configure hardware components, such as storage drives, controllers, network interfaces, and power supplies, ensuring proper fit, function, and compatibility. Perform system level testing and validation, including po

for this role include but are not limited to Work with a global team of stakeholders to understand requirements and define the product release and QA strategy, which includes all integration, functional, performance, stress and stability testing of a distributed system. Review solution requirements from a quality assessment point of view and participate in feature test sco

for this role include but are not limited to Pre sales activity supporting high performance and AI storage sales in the government sector. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities. Understand the sales process and how to utilize

CI/CD Automation framework improvement, maintenance and triaging. Development and implementation of processes for improvement in testing. In depth traceback analysis for triaging pipeline failures. Jenkins maintenance including hardware and software to support pipeline. Improvements/maintenance of user tools and interfaces. Participation in scrum team for Continuous Integ

for this role include but are not limited to Pre sales activity supporting high performance and AI storage sales in the government sector. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities. Understand the sales process and how to utilize

Design, develop, and test firmware features for the SFA storage controllers. Isolate and resolve defects. Collaborate with local and remote team members. Be involved with all phases of the development life cycle including design documentation and unit test implementation as required. Be involved with the design of new SFA platforms. Requirements BS or MS in computer scien

Electromechanical Assembly Follow general mechanical drawings and assembly instructions to accurately assemble electromechanical devices and systems. Utilize a range of hand and power tools to assemble, install, and secure components. Quality Inspection Perform detailed inspections of electromechanical assemblies for structural quality, and functional performance. Respons

Serve as a technical liaison between DDN Storage and our federal government customers, building strong relationships and developing a deep understanding of their mission requirements, technical challenges, and success criteria. Collaborate with federal customers to design and implement advanced storage solutions that leverage DDN Storage's industry leading products and te

Electromechanical Assembly Follow general mechanical drawings and assembly instructions to accurately assemble electromechanical devices and systems. Utilize a range of hand and power tools to assemble, install, and secure components. Quality Inspection Perform detailed inspections of electromechanical assemblies for structural quality, and functional performance. Respons

The essential duties and responsibilities include but are not limited to Ability to work Flexible Weekly shifts, which may include weekends. Resolve Lustre file system issues on large, scalable customer systems and ensure customer satisfaction. Create test plans and procedures for customer upgrades and troubleshooting. Work with engineering for enhancing product quality u

Always take care of the customer. Customer Satisfaction is job #1. Leverage internal technical expertise, knowledge base, scripts, log files, and other internal tools, to provide the most effective solutions to customer issues. Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans Escalate cases to other more

Become an expert user of EXAScaler and Lustre. Triage, diagnose, and troubleshoot network related issues with the EXAScaler appliance and Lustre file system in production customer environments. Provide technical support to Professional Services, Customer Support, and directly to customers. Provide hands on assistance with field escalations. Design and deploy internal lab