DDN Storage is seeking great candidates to join our dynamic team of passionate customer-enabling technologists!

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DDN Storage is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing.

"DDN's A3I solutions are transforming the landscape of AI infrastructure." - IDC

"The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments" - ~ Marc Hamilton VP, Solutions Architecture & Engineering | NVIDIA

DDN Storage is the global leader in AI and multi-cloud data management at scale. Our cutting-edge storage and data management solutions are designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN Storage empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence.

Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management.

Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage.

The EXAScaler team is looking for a Network Engineer with rich experience in Linux and networking. As a member of the R&D team you contribute to product development, deployment, and support in a variety of ways. As our networking expert, you work directly with DDN customers to integrate our parallel filesystem product into their compute environments. You design and implement tools for diagnosing network issues rapidly and work with customers to troubleshoot issues that emerge in their environments.

Responsibilities

Become an expert user of EXAScaler and Lustre.
• Triage, diagnose, and troubleshoot network related issues with the EXAScaler appliance and Lustre file system in production customer environments.
• Provide technical support to Professional Services, Customer Support, and directly to customers.
• Provide hands on assistance with field escalations.
• Design and deploy internal lab equipment to reflect testing and support requirements.
• Design and integrate/implement comprehensive network diagnostic tools.
• Engage product engineers when deep technical expertise is needed with elements of the network stack.
• Develop processes and tools to accelerate problem analysis.

Requirements

• Hands-on experience with TCP, RoCE Ethernet, and InfiniBand Networks.
• Experience as a developer and/or support escalation team member in a mission-critical role related to network devices such as switches and routers.
• Linux and Networking Certifications such as RHCE, CCNP, CCIE, JCIE, NCP-IB, NCE-IB.
• Experience with network file systems (at least NFS) is required; experience with GPFS would be great; experience with Lustre/LNet would be the best.
• Strong coding skills with Python and bash; experience with C, Go, and Rust are highly desirable.
• Hands-on experience with client SDKs is highly desirable (e.g. CUDA, DOCA).
• Thrives and enjoys working in a high-paced, fast-changing environment.
• Strong English communication skills (both written and verbal).
• Strong debugger of complex systems.
• Excellent analytical and problem-solving skills especially with complex HW/SW interaction problems.
• Knowledge of AI and HPC workloads, cloud storage, cloud computing, data center operations is desirable.

Education

• BS or MS CS/EE or equivalent with 8+ years of industry experience.

DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:

Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.

Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.

Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.

Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.

DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.