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Perform all branded experiences consistently according to Family Tradition procedures Responsible for all aspects of Character Appearances and Entertainment at the property including Perform character appearance duties in a manner deemed acceptable according Great Wolf Lodge standards; learn and perform signature character moves and non verbal communication strategies. Characters do not speak unde
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Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs a
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Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management Oversee the implementation of all waterpark property and equipment repairs and preventative maintenance, moni
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Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards of cleanliness, presentat
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Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pric
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Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board Informs customers of promotions and notifies them of assigned server Manages patron wait list as needed Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies. Helps dining room staff by setting and clearing tables; replenishing water; and se
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Manage and direct the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Ensure all food preparation licenses and training (as required) is maintained by all pack members Hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing
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At Great Wolf, the Entertainment Manager creates an exciting atmosphere for Guests through Entertainment, Activities, Experiences and Seasonal Events. Essential Duties & Responsibilities Be visible around the lodge and at events to act as the "Host/Face of the lodge" Provide training and coaching for Pack to engage and entertain guests. Provide coaching around performance and entertainment skills.
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Assists the Chef with directing the preparation and presentation of all foods in all venues of the Lodge Maintain and follow all local Health Department food preparation codes and regulations Works with the Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other pack members involved in preparing, cooking and presenting food in accordance with merchandisin
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Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions Responds to emergency situations in assigned zone Assists in communicating emergency situations outside of assigned zone Administers and coordinates emergency first aid as necessary Enforces the rules and regulations of the waterpark Advises aquatics management of unsafe and unsanit
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The Engineer 2 oversees the day to day engineering operations in the lodge. This includes but is not limited to project management, general life safety, ordering, working with vendors. Responsible for completing preventative maintenance and repairs through out the hotel guestrooms, public spaces, equipment, buildings & grounds. Responsibilities Troubleshoot and perform basic repair on all types of
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Cleans and sanitizes tables and chairs and sets tables according to standards for guest use Transports dirty tableware to the dishwashing area, separating and organizing dishes for maximum productivity Cleans and sanitizes high chairs and booster seats for each guest service Cleans floors before and after each service Disposes of trash and recyclables in accordance with Project Green Wolf's sustai
Posted Today
Cleans and sanitizes tables and chairs and sets tables according to standards for guest use Transports dirty tableware to the dishwashing area, separating and organizing dishes for maximum productivity Cleans and sanitizes high chairs and booster seats for each guest service Cleans floors before and after each service Disposes of trash and recyclables in accordance with Project Green Wolf's sustai
Posted Today
Cleans and sanitizes tables and chairs and sets tables according to standards for guest use Transports dirty tableware to the dishwashing area, separating and organizing dishes for maximum productivity Cleans and sanitizes high chairs and booster seats for each guest service Cleans floors before and after each service Disposes of trash and recyclables in accordance with Project Green Wolf's sustai
Posted Today
Greets individuals over the PBX in a professional, caring and courteous manner Responds to guest inquiries and complaints and escalates concerns to appropriate leadership Dispatches guest requests and concerns to appropriate department utilizing HOTSOS Assists potential guests by providing detailed information regarding room types, amenities, pricing, booking reservations and upselling Provides re
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