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The Engineer 2 oversees the day to day engineering operations in the lodge. This includes but is not limited to project management, general life safety, ordering, working with vendors. Responsible for completing preventative maintenance and repairs through out the hotel guestrooms, public spaces, equipment, buildings & grounds. Responsibilities Troubleshoot and perform basic repair on all types of
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Did you know Great Wolf Lodge has a full service restaurant? Working for Campfire Kitchen includes all the perks of being a pack member at Great Wolf Resorts! The Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests. Essential Duties & Responsibilities Helps pa
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Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary Assists Room Attendant including removing linens and trash Assists with cleaning guest rooms and making beds as needed Transports dirty linen from departed rooms to laundry department Transports clean bath and bed linen from laundry to storerooms Keeps storerooms clean, free of trash, and organized at all ti
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Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pric
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Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department. Conduct classes, training and in service training for Aquatics staff. Develop, implement, and monitor programming and schedules for waterpark operation. Clearly describe and assign responsibility and authority for the operation of the department. Ensure
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Maintains stock by assisting the chefs in keeping the kitchens in full working order; retrieving stock, and keeping all cooking and serving utensils and plates clean & sanitary at all times Organizes, rinses, and runs dishes and utensils through dishwasher; unloads and organizes per set guidelines Ensures safe and clean work area by following sanitation standards and procedures complying with lega
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Communicates with guests to take food and beverage orders Prepares customer food and beverage orders Provides outstanding customer service and engage in suggestive selling Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pric
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A Great Wolf, Lifeguard is one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. No matter the situation, Great Wolf lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment. Essential Duties & Responsibilities Supervises and provides surveillance of
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Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department an
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Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Departm
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Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, presentation, and service Main
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Vacuums, dusts, and cleans public areas including, but not limited to floors, carpets, restrooms, waterpark area, elevators, windows, and doors Ensure elevator areas are free of debris Empties waste receptacles in common areas Reads and comprehends material safety data sheets for all chemicals and use them according to directions Report maintenance issues in public areas Operates trash compactor a
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Meets maintenance operational standards by contributing maintenance information to strategic plans and review; implementing production, productivity, quality, and customer service standards; resolving problems Evaluates functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements Maintains function and re
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Responsible for protecting merchandise and the resort from shrinkage Responsible for receiving resort shipments for all departments except Food & Beverage, including UPS, Fed Ex, and vendor trucks. Also responsible for shipping out all packages Responsible for recording deliveries, verifying product delivery, distributing paperwork to appropriate departments, and moving product to designated areas
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Greets individuals over the PBX in a professional, caring and courteous manner Responds to guest inquiries and complaints and escalates concerns to appropriate leadership Dispatches guest requests and concerns to appropriate department utilizing HOTSOS Assists potential guests by providing detailed information regarding room types, amenities, pricing, booking reservations and upselling Provides re
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