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Greets and serves walk in customers and conducts out bound calling to secure new customers or provide upgraded services to existing customers. Identifies sales opportunities and achieves monthly quota. Presents a suite of products and services offered to potential and existing customers, leads negotiations, coordinates the decision making process, and overcomes objections to closure. Establishes,
Posted 1 day ago
Takes ownership of customer service calls by listening, analyzing, researching, and communicating internally and externally through the successful resolution of issues. Must become proficient in Hargray Fiber software applications to provide excellent customer service efficiently. Support move/add/change requests, billing inquiries, disputes and credits, centralized disconnects, and collections ex
Posted 1 day ago
General Description The Sales Administrator will be responsible for generating proposals for the entire suite of Hargray Managed IT Service products in all markets working in support of the Outside SalesForce and vCIO Program. The Sales Administrator will also be accountable for taking a detail oriented approach to the quotation process, building subject matter expertise over all HMITS solutions,
Posted 1 day ago
Including but not limited to the following. Splices, terminates, and calculates load and tapping of aerial, buried, and submerged wire and cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, locates, measures CATV strength and clears faults from aerial, buried, and submerged service wire or cable using test equipment from street to house
Posted 1 day ago
Including but not limited to the following. Responsible for deploying, maintaining, and supporting VOIP systems. Troubleshoots and resolve highly complex customer telecommunication system problems. Provides technical expertise to the Help Desk and Installation and Repair teams regarding telecommunication problems. Designs, installs, maintains, and documents customer's technology and communications
Posted 1 day ago
Develops overall OSP system design for new developments and over builds for fiber facilities. Prepares cost estimates and material requirements for projects, manages project financials and performs financial true up of projects at close. Prepares conduit drawings for power companies and developers. Prepares and maintains detailed assignment documents of fiber projects and communicates these with F
Posted 1 day ago
Develops overall OSP system design for new developments and over builds for fiber facilities. Prepares cost estimates and material requirements for projects, manages project financials and performs financial true up of projects at close. Prepares conduit drawings for power companies and developers. Prepares and maintains detailed assignment documents of fiber projects and communicates these with F
Posted 1 day ago
Design and develop network solutions for carriers including network topologies and technical specifications. Ability to work through complex issues with a methodical approach and to graphically depict these solutions in a compelling manner. Compile project costs including network elements, outside plant construction and personnel costs in order to develop a business case for the designed solution.
Posted 1 day ago
Including but not limited to the following. Splices, terminates, and calculates load and tapping of aerial, buried, and submerged wire and cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, locates, measures CATV strength and clears faults from aerial, buried, and submerged service wire or cable using test equipment from street to house
Posted 1 day ago
Lead a team of technical support technicians and engineers, ensuring proper training, skillset development, critical thinking, and mentorship to provide growth opportunities for the technical staff Maintain high performance levels for the service related process while working with the appropriate stakeholders for improvement opportunities Monitor and manage support ticket queue to ensure optimal s
Posted 1 day ago
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