16 to 30 of 55
Splices, maintains, and repairs copper, coaxial and fiber cables from Central Office or Head End to the de mark box located at the customer premises. Assists in testing of fiber, coaxial, and copper cables; uses various fault locating equipment to isolate source of trouble or complaint, including forward and reverse testing of HFC plant. Digs with shovel to expose severed or damaged cable. May mak
Posted 1 day ago
Develops overall OSP system design for new developments and over builds for fiber facilities. Prepares cost estimates and material requirements for projects, manages project financials and performs financial true up of projects at close. Prepares conduit drawings for power companies and developers. Prepares and maintains detailed assignment documents of fiber projects and communicates these with F
Posted 1 day ago
Including but not limited to the following. Achieves budgeted revenue expectations on a monthly basis Proactively and effectively communicates the benefits of Hargray's products and services, maintaining primary relationship with identified and potential major accounts. Schedules in person visits with the decision maker from each account twice per year. Speaks with the decision maker from each acc
Posted 1 day ago
Including but not limited to the following. Achieves and/or exceeds monthly, quarterly, and annual revenue targets by prospecting for new business and closing sales. Maintains primary relationship with identified and prospective accounts. Responsible for all facets of account management within existing base of customers that is created through sales efforts Works in conjunction with Sales Engineer
Posted 1 day ago
Troubleshoots alarms and alerts that are generated by network equipment. Troubleshoots issues that are reported by customer, affiliate, or other sources to resolution regarding Hargray products. Troubleshoots issues with field operations to resolve customer/network related issues. Monitors and troubleshoots video problems from all video deployment models Perform Root Cause Analysis (RCA) on servic
Posted 1 day ago
Responsible for deploying, maintaining, and supporting VOIP systems. Troubleshoots and resolve highly complex customer telecommunication system problems. Provides technical expertise to the Help Desk and Installation and Repair teams regarding telecommunication problems. Designs install, maintains, and documents customer's technology, and communications need to provide excellent service exceeding
Posted 1 day ago
Including but not limited to the following. Splices, terminates, and calculates load and tapping of aerial, buried, and submerged wire and cable according to standard procedure and company, governmental and electrical specifications. Maintains, tests, locates, measures CATV strength and clears faults from aerial, buried, and submerged service wire or cable using test equipment from street to house
Posted 1 day ago
Meet monthly key contact center performance goals for customer satisfaction, quality, productivity and key performance metrics. Manages daily activities and sets personnel performance goals accordingly Monitor and evaluate agent monthly performance, including call/email and after work monitoring (using call recording and quality assurance applications), review productivity and attendance reports,
Posted 1 day ago
Meet monthly key contact center performance goals for customer satisfaction, quality, productivity and key performance metrics. Manages daily activities and sets personnel performance goals accordingly Monitor and evaluate agent monthly performance, including call/email and after work monitoring (using call recording and quality assurance applications), review productivity and attendance reports,
Posted 1 day ago
Achieve a monthly sales quota for obtaining new business in assigned territories in a residential market. Outbound calling (15%), emails (5%), and in person visits (80%) to prospects and existing customers to sell new services, recommend product upgrades, renewals or add ons. Distribute marketing materials, and participate in activities that promote Hargray Product and Services, i.e., trade fairs,
Posted 1 day ago
Achieve a monthly sales quota for obtaining new business in assigned territories in a residential market. Outbound calling (15%), emails (5%), and in person visits (80%) to prospects and existing customers to sell new services, recommend product upgrades, renewals or add ons. Distribute marketing materials, and participate in activities that promote Hargray Product and Services, i.e., trade fairs,
Posted 1 day ago
Greets and serves walk in customers and conducts out bound calling to secure new customers or provide upgraded services to existing customers. Identifies sales opportunities and achieves monthly quota. Presents a suite of products and services offered to potential and existing customers, leads negotiations, coordinates decision making process, and overcomes objections to closure. Establishes, deve
Posted 1 day ago
Greets and serves walk in customers and conducts out bound calling to secure new customers or provide upgraded services to existing customers. Identifies sales opportunities and achieves monthly quota. Presents a suite of products and services offered to potential and existing customers, leads negotiations, coordinates decision making process, and overcomes objections to closure. Establishes, deve
Posted 1 day ago
Follow the consultative sales process to uncover customer needs, present solutions, and respond to hesitations to close sales. Commit to achieving or exceeding sales targets while interacting with customers via telephone, e mail, or chat, and other communication channels to assist with various customer inquiries and selling Hargray products. Exercises sound judgment within the scope of empowerment
Posted 1 day ago
Act as a trusted advisor, thought leader, and subject matter expert to customers about the full suite of our customer's products and services. Partner and work closely within the sales to define and achieve customers' success criteria, demonstrate ROI, and ensure customer renewal of product suite. Proactively manage all activities related to Major Account business books and other business as requi
Posted 1 day ago
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