Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer centric attitude Provide proactive strategy with their assigned customer accounts Proactively manage contract renewals for assigned customer base Work closely with Sales, Support, Billing, and other technical teams to ensure an exceptional customer ex

Drives process and procedure in the organization Develop and review MOPs and SOPs Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network Prepares and presents technical presentations on the facility Responsible for all technical aspects of facility operations including power and HVAC systems Mo

DataBank Holdings Ltd. is a leading provider of enterprise class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world class facilities. Our customized technology solutions are designed to help customers effectively manage risk,

Manage hardware assets for both new hires and staff terminations. This includes system imaging, inventory management, user training and ongoing hardware troubleshooting and support. Support the corporate and enterprise solutions and applications for our end user customer base. Collaborate with other teams to ensure standards are maintained. Ensure consistency in user conf

DataBank enables the world's largest enterprises, technology, and content providers to consistently deploy and manage their digital infrastructure, applications, and data. We own/lease, operate, and develop data center properties with primary product offerings to our customers that include colocation, connectivity solutions, and cloud/managed services. Our colocation and

Create and maintain effective customer relationships, with customer satisfaction as the ultimate goal. Answering customer phone calls and emails within a timely and professional manner. Ability to complete installation, testing and close out of new Customer orders, computer/server hardware, software support while ensuring tickets/orders are resolved quickly and thoroughly

To ensure timely and accurate record keeping of cash received into the Business from clients and assist the AR/Collections team in driving down accounts receivable. To assist day to day treasury operations, post journal entries, and perform cash and other reconciliations. Responsibilities Daily posting of customer payments made to multiple bank accounts to proper customer

Reviews methods and standards of procedures for all equipment maintenance Works closely with the chief engineer to ensure correct and on time implementation of solutions for customer applications, including preparation of space, power, and cooling Responsible for all technical aspects of facility operations including power and HVAC systems Assists in providing and keeping

DataBank Holdings Ltd. is a leading provider of enterprise class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world class facilities. Our customized technology solutions are designed to help customers effectively manage risk,

Provides day to day management and/or operating oversight of the company maintenance department. Develops and implements plans targeted to promote the growth and enhancement of DataBank maintenance department functions and services. Works with DataBank management team to insure safe and efficient company operations. Assesses incidents, complaints, (customer complaints, su

DataBank Holdings Ltd. is a leading provider of enterprise class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world class facilities. Our customized technology solutions are designed to help customers effectively manage risk,

Drives process and procedure in the organization Develop and review MOPs and SOPs Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network Prepares and presents technical presentations on the facility Responsible for all technical aspects of facility operations including power and HVAC systems Mo

Drives process and procedure in the organization Develop and review MOPs and SOPs Ensures correct and on time implementation of solutions for customer applications, including preparation of space, power, and network Prepares and presents technical presentations on the facility Responsible for all technical aspects of facility operations including power and HVAC systems Mo

DataBank Holdings Ltd. is a leading provider of enterprise class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world class facilities. Our customized technology solutions are designed to help customers effectively manage risk,

Accountable as part of the Project Management Office (PMO) to deliver on project objectives, deliverables, and controls. Plans, organizes, monitors, and controls projects using appropriate tools and techniques to ensure efficient and effective project completion. Develop and socialize potential risk mitigation strategies. Effectively communicates with managers, peers and