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VP, Controller Advise / Bloom, the insurance industry's trusted growth partner, is looking for an experienced and highly motivated individual capable of providing Finance support to people leaders and colleagues. The mission of Advise / Bloom is to build lasting and positive relationships with our prospects, clients, and employees; the kind that will continue to grow year after year. The VP, Contr
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and Objective Responsible for the maintenance and management of policies and procedures to ensure that Quality Assurance standards are met, as well as for the management and development of Quality Assurance Representatives. Essential Functions (Primary) The following are required to perform the essential functions of the job Understands and manages a variety of regulatory concepts, practices, and
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and Objective To evaluate risk and determine correctional action for agents (if deemed necessary), of insurance sale calls by analyzing/interpreting recordings that have been identified as potential violations. Essential Functions (Primary) The following are required to perform the essential functions of the job Determine when/if compliance violations have been committed Write performance correcti
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and Objective Quality Assurance Representative (QAR) monitor recorded calls using rigorous standards to help agents develop habits and actions that improve their overall job performance. QAR's must possess a superior attention span, enjoy a fast paced environment and demonstrate efficiency and accuracy when reviewing and scoring recorded calls. Essential Functions (Primary) Day to day functions in
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Business Analyst Advise / Bloom, the insurance industry's trusted growth partner, is looking for an experienced and dedicated Business Analyst, Value Based Enrollment (VBE) is responsible for identifying, collecting and analyzing VBE data to manage performance and improve processes. In this role, the Business Analyst, VBE will build and maintain reporting tools to track data, generate reports and
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and Objective The role supports the VP of Call Center Operations to ensure overall Call Center and campaign specific objectives are met, as well as striving for continual improvement through process and performance management. This is achieved by providing leadership and direction to Program Managers, monitoring reporting for KPIs, working closely with the Account Services team, the Implementation
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Manager, Information Security Advise / Bloom, the insurance industry's trusted growth partner, is looking for an experienced and dedicated individual to lead a team that is responsible for protecting Advise/Bloom from cyber threats. This position will assist in the oversight and management of a growing Information Security Program and has the expertise to manage security risk and help mature our r
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Manager, Help Desk Advise / Bloom, the insurance industry's trusted growth partner, is looking for an experienced and dedicated individual to lead the day to day operations of a team of Support Technicians. As the teams Manager, this individual is responsible for leading our technical support team to provide outstanding end user technical support along with excellent communication and customer ser
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and Objective Design, create, and maintain web based call center scripts in accordance with Operations and client specifications Essential Functions (Primary) Day to day functions include the following Develop and support customized web based call center scripts Document existing processes, with an eye towards automation Document existing and newly developed software solutions Remain current with
Posted Today
and Objective Provide software development services and work with other IT colleagues and coordinate with other Bloom departments in delivering new IT functionality, features, fixes and client support. As a Senior Engineer, you will have the opportunity to work in a multi product environment in both individual & team settings. You will develop new software and support existing in house made softwa
Posted Today
and Objective Design, create, and maintain efficient and quality code, tests, and documentation of software applications and processes to assist, automate, and further improve the day to day functionality of servers, services, & systems. Essential Functions (Primary) Day to day functions include the following Develop and support customized applications in varying languages and frameworks Document
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and Objective The Network Administrator is responsible for designing, organizing, modifying, installing, and supporting the company's network and underlying hardware. Essential Functions (Primary) Day to day functions include the following Install and support LANs, WANs, and other network segments Install and maintain network hardware and software, including but not limited to switches, firewalls,
Posted Today
and Objective The Systems Engineer I is responsible for assisting other members of the Systems team with design, deployment, and maintenance of all physical and virtual servers, ensuring the maximum availability of mission critical systems and services. The position is also responsible for tier 2 end user support. Essential Functions (Primary) Day to day functions include the following Tier 2 tech
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and Objective The Systems Engineer II is responsible for design, deployment, and maintenance of physical and virtual servers, as well as ensuring the maximum availability of mission critical systems and services. Essential Functions (Primary) Day to day functions include the following Tier 3 technical support to Bloom end users Administration and optimization of Active Directory accounts, groups,
Posted Today
and Objective Monitor and Manage various instances of SQL server. Identify inconsistencies in performance, integrity and security of database servers and provide recommendations. Implement High Availability and Disaster Recovery. Essential Functions (Primary) Day to day functions include the following Monitor and maintain all database related instances including SSIS, SSRS instances. Monitor DB pe
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