The incumbent manages a team responsible for providing internal and external customer service for a broad range of services offered by the Treasurer and CFO Division. Using in depth knowledge of customer service procedures, goals and processes, s/he manages a shared services support center that provides appropriate responses to inquiries, whether routine or complex and se

The incumbent is responsible for delivering enterprise level procurement services to obtain quality services at reasonable cost and ensuring that the procurement process is competitive and aligned with ACS goals and core values. This position works within the team responsible for the workflow of contracts and is responsible for all aspects of procuring services for the su

We are seeking an experienced Software Architect/Senior Software Engineer to lead the design and implementation of enterprise integration, orchestration, and event driven architecture solutions within our cloud infrastructure. This role demands expertise in cloud architecture (particularly AWS), API design and development, AsyncAPI and OpenAPI specifications, and experien

We are seeking a Deputy EIC for Editorial to oversee and manage the newsroom and to guide the development and implementation of strategic plans for the creation of content across multiple channels that will support the growth of C&EN's audiences and deepen their relationship with our journalism. Primary Job Accountabilities What You'll Do Operational Oversee the day to da

C&EN is looking for a talented Executive Editor, Policy and Regulation, to join our team of Executive Editors who lead teams on Life Sciences, Physical Sciences, and Business. The role will be a crucial part of a leadership team delivering content for a global audience in and around the global chemical enterprise. Primary Job Accountabilities What You'll Do Coordinate C&E

The Contracts Analyst position reports to the Manager, Contracts up through the office of the Senior Director, Sales Operations to support the work of the ACS Publications Global Sales and Sales Operations Teams. Primary responsibility is for contributing to activities including reviewing, revising, and advising on all License agreements and related documentation associat

The position reports to the Senior Portfolio Manager of Scientific Alliance and Business Engagement of the ACS Green Chemistry Institute. The Program Specialist is responsible for supporting day to day engagement with the ACS GCI Industry Roundtables, focused on catalyzing implementation of green and sustainable chemistry and engineering initiatives in industry related to

We are presently filling a Senior Customer Service Representative position within Member Services. The position is full time, non exempt, with benefits and is located in Columbus, OH. The Senior Customer Service Representative works in a team environment inside a Contact Center that responds to inbound inquiries from individual members and customers via multiple channels.

The Workplace Technology Senior Software Asset Management engineer is responsible for the implementation of IT Software Asset Management at the American Chemical Society. The role is critical to ensuring the program's success by ensuring that our software assets are acquired, managed, and optimized to reduce costs regarding procurement, compliance, policies, and regulatio

Strategy & Planning Design, develop, and lead solution architectures that align with business requirements and technical specifications. Collaborate with business stakeholders to understand business needs and translate them into technical requirements. Evaluate and recommend appropriate technologies and tools to meet product objectives. Define standards and create detaile

Strategy & Planning Effectively deliver the complete lifecycle of application oriented Customer Identity and Access Management (CIAM) services, including strategy, design, process re engineering, and technology implementation. Facilitate information gathering, requirements analysis, and design activities that support actionable IAM roadmaps and strategies for Society appl

This hybrid position requires demonstrated experience and expertise in Project & Program Management within a Digital Experience (DX) setting. The ideal candidate should have a strong understanding of DX principles and the technical proficiency to discuss complex Digital Experience focused solutions with leadership in Digital Product and Experience Strategy. The incumbent

The program officer is responsible for developing, coordinating, and managing operations associated with the Arthur C. Cope Postdoctoral Fellowship, Irving S. Sigal Postdoctoral Fellowship, and the Irving S. Sigal Global Mobility Award programs. This includes managing the solicitation, review, support of the grantee and awardee selection process, development and implement

Leadership & Management Lead, mentor, and manage a team of UX designers and user researchers. Foster a collaborative and innovative team environment. Develop and implement UX strategies and best practices. Allocate resources and manage budget and timelines effectively. User Research & Analysis Conduct and oversee user research, including usability testing, user interviews

Reporting to the Director of the Office of Scientific Content Management, the Program Specialist is integral to the day to day engagement with ACS Divisions and Committees. This role focuses on implementing ACS initiatives in meeting programming, evaluating dynamic content delivery, fostering innovative meeting formats, enhancing audience engagement, and promoting global