Communication Provide clear and concise communication to management and all stakeholders for each issue. Updates need to be provided against an SLA. Balanced scheduling As your projects will be interrupt driven, you will need to be the master of scheduling, handling changes and communicating updates clearly. Collaboration and Stakeholder Engagement Foster a highly collabo

Project Management Coordinate and manage product development projects from inception to launch, ensuring adherence to timelines and deliverables. Cross Functional Collaboration Collaborate with product managers, engineers, designers, and other stakeholders to gather requirements, prioritize tasks, and facilitate communication. Process Improvement Continuously identify opp

Collaborate with sales teams to understand customer requirements and provide sales support. Prepare and deliver technical presentations/demos to prospective and existing customers explaining how strategic use of the Reputation technology can help them achieve their desired business outcomes. Establish relationships with account stakeholders through calls, demonstrations,

Design and implement scalable sales processes and systems to enhance AE productivity and leadership visibility. Lead change management initiatives, ensuring smooth adoption of new sales processes and technologies. Conduct in depth analysis of current sales operations to identify inefficiencies and areas for improvement. Collaborate with sales leadership and other departme

Strategic Account Allocation Align sales representatives with accounts based on compensation plans and designated territories. Process Optimization Identify and enhance key sales processes to boost efficiency and performance. Feedback Implementation Collaborate with sales teams to refine sales processes and structures. Metrics and Reporting Develop and distribute key metr

Reputation is looking for an Engineering Manager adept in steering platform engineering units across diverse locations to advance our enterprise social media SaaS application. The ideal candidate will possess the capacity to foster unity and motivation among engineering teams within an inclusive environment. A managerial style oriented towards team cohesion, coupled with

Builds and executes deal plans for assigned target accounts and prospects new opportunities Develops and delivers tailored sales presentations that speak to Reputation's value add Uses selling techniques that offer a unique perspective to customers about their business Drives successful negotiations and effectively manages customer consensus Partners with internal resourc

Support monthly, quarterly, and year end financial closes, including assigned journal entries, balance sheet account reconciliations, and overall maintenance of operational management accounts Execute mid level general ledger account reconciliations, accurate reporting, and data verification, enabling senior staff to analyze options and make financial decisions aligned wi

Builds and executes deal plans for assigned target accounts and prospects new opportunities Develops and delivers tailored sales presentations that speak to Reputation's value add Uses selling techniques that offer a unique perspective to customers about their business Drives successful negotiations and effectively manages customer consensus Partners with internal resourc

Articulate the business value proposition to decision makers to assess buying interest. Research accounts, identify key players, and generate interest. Work closely with the nationwide enterprise outside sales team to accelerate sales cycle and to extend reach into target accounts. Update prospect interaction in to ensure efficient lead management. Proactively prospect le

Prioritized response queue Designated support resource to assist in entity data management Designated support resource to upload images at scale on platform Monitor locations monthly to ensure licenses match and Basic understanding of contract details Proactive review of actionable listings on a monthly cadence Reputation data audit Manually update a listing on Google, Fa

Strategic Vision and Leadership Develop and communicate a compelling overarching vision for Reputation's CX Product Experience. Craft a transformative plan aimed at optimizing product delivery to customers and partners. Product Management Oversight Take charge of the Product Management function for the teams responsible for our Reviews, Business Listings, Surveys, and Soc

Strategic Vision and Leadership Develop and communicate a compelling overarching vision for Reputation's Platform Experience. Craft a transformative plan aimed at optimizing product delivery to customers and partners. Product Management Oversight Take charge of the Product Management function across underlying technologies including the teams responsible for core services

As a Technical Account Manager, you will be responsible for working with and guiding some of our top clients, to successful adoption and maximization of their Reputation platform investment. You will partner with the client's marketing, digital, and IT teams to ensure successful execution of critical projects, as well as serve as the main point of contact for all technica