TheSHOWcomes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals likeYOUto create unique and show-stopping experiences for our guests.

STARTING RATE: $14.5589 (plus tips)

THE JOB

As a Captain Server at Carbone, you will play a pivotal role in delivering an extraordinary dining experience to our guests. You will oversee the dining room operations, ensuring seamless service and maintaining the highest standards of hospitality. Your attention to detail, exceptional communication skills, and passion for hospitality will contribute to the overall success of our restaurant.

DAY TO DAY

• Provide warm, personalized, and attentive service to all guests.

• Anticipate guest needs and exceed expectations to ensure a memorable dining experience.

• Handle guest inquiries, requests, and concerns promptly and professionally.

• Lead and motivate the front-of-house team to deliver exceptional service.

• Train, mentor, and coach back servers to uphold Carbone's service standards.

• Coordinate with the kitchen team to ensure smooth communication and efficient service.

• Manage the flow of the dining room, seating guests efficiently, and maximizing table turnover.

• Collaborate with the host/hostess team to optimize seating arrangements and accommodate special requests.

• Ensure the presentation and quality of food and beverages meet Carbone's standards.

• Conduct regular checks to ensure cleanliness, organization, and proper setup in the dining room.

• Address any issues or discrepancies promptly to maintain a flawless dining experience.

• Promote menu items, specials, and beverage offerings to enhance the guest experience and increase sales.

• Encourage upselling techniques among servers to maximize revenue opportunities.

MINIMUM REQUIREMENTS

• Proven experience as a server or captain server in a high-end restaurant environment.

• Extensive knowledge of Italian cuisine, wines, and spirits is highly desirable.

• Exceptional interpersonal and communication skills.

• Strong leadership abilities with a collaborative and team-oriented approach.

• Ability to thrive in a fast-paced, high-volume environment.

• Must have Sherrif's card, non-gaming card, and tam card

• Impeccable grooming and professional appearance.

• Flexibility to work evenings, weekends, and holidays as required.