Digital Analyst
At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation. We've invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We're growing our team so you can join us in exploring and opening new frontiers. Here, you'll have the opportunity to build a powerful foundation for America's future and yours.
What we're seeking:
The Digital Analyst will be fully accountable for the execution and implementation of behavioral and performance analytics on the Frontier Cart and to manage its performance. This role will report directly to the Senior Manager, Digital Analytics.
The ideal candidate will be proficient in web analytics and voice-of-customer solutions to analyze ecom user behavior, mine, and surface insights, and provide actionable recommendations aimed at conversion rate optimization (CRO) and driving the overall com user experience.
In this hybrid role, you will have a defined work location HUB which includes work from home and four assigned days in the office set by your manager. The HUB for this role will be 1919 McKinney Ave, Dallas, TX.
What we need in you:
The ideal candidate will have experience partnering with internal groups/stakeholders/vendors (including Marketing, Sales, IT, Care, Product, Content, and Digital) to understand, define, and implement analytic requirements that surface Frontier Cart performance, understanding, and insights. Strong project management skills and laser-sharp attention to detail are a must for this role. The ability to switch quickly and efficiently between tasks and projects is essential.
What you'll do:
This role will be accountable for executing, implementing, and managing the measurement and analytics strategy for Frontier Cart performance. Initiatives/responsibilities include the following:
What we offer:
Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:
What background should you have:
Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.
In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and values different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.