The Retail Credit and Insurance Specialist is pivotal in developing comprehensive reports and tracking mechanisms to assess credit levels, portfolio performance, and operational metrics. This role demands immediate engagement with credit activities, including evaluating customer accounts, making credit decisions, and managing collection processes. The specialist will also handle the registration and documentation of retail insurance policies, verify rental insurance coverages, and support various teams within the company.

Develops various reports and tracking mechanisms to assess credit levels, portfolio performance, and operational metrics
• Reviews registration and documentation of retail insurance policies within vendor-specified timelines.
• Evaluates past due customer accounts, recommending payment plans based on financial strength and purchase activity
• Reviews credit requests, makes decisions within approved authority matrix, and submits to management for requests exceeding limits
• Identifies delinquent accounts for collection and responds to inquiries regarding credit limits and customer accounts
• Performs collection and related credit activities, maintains records, and provides assistance other employees
• Verifies rental insurance coverages and tracks participation in the Titan Advantage Program
• Collaborates with the Marketing Team to enhance End of Warranty (EOW) Customer notification processes
• Assists stores with insurance quoting and administers extended service agreements
• Supports Sales Team with reporting, claims, and insurance concerns
• Collaborates with various stakeholders to establish and expand credit limits
• Follow all safety rules and regulations while performing work assignments
• Other duties as assigned

Required:

• 2+ years' work related in credit, insurance, or related business and/or related military experience
• Proficient in Microsoft Excel
• Ability to handle and resolve interpersonal conflict
• Ability to perform in a fast-paced, stressful work environment
• Ability to respond quickly, accurately, and professionally to demands and requests from customers and employees
• Ability to travel up to 25% of the time and work flexible hours
• Exemplifies Titan Machinery's Core Values
• Keen attention to detail, high level of initiative, and the ability to work independently

Preferred:

• Associates Degree in Finance, Business, or related field

Titan Machinery provides a generous total compensation package including the following:

• Health Insurance - Titan Pays the Premium for Single Coverage!!
• Dental Insurance - Titan Pays the Premium for Single Coverage!!
• Vision Insurance - Optional
• (PTO) Paid Time Off starts accruing on your First Day of Full-time employment!
• 401(k) with company matching on your FIRST DAY of employment
• HSA (Health Savings Account)- up to $1500 tax-free each year, paid to your account by Titan Machinery.
• Parental Bonding Leave
• Pregnancy-Related Leave
• Performance-based incentives
• 7 Paid Holidays
• Competitive Wages
• Paid Long-term Disability Insurance
• Paid Basic Life/AD&D Insurance
• Optional Insurance Products: Life/AD&D Insurance, Short Term Disability, Accident & Critical Illness, Identity Theft Protection
• FSA (Flexible Spending Account) for eligible expenses and dependent care costs
• Employee Discounts at Titan Machinery, Vehicle Discount, Enterprise Car Rental, Hertz Car Rental, Choice Hotels, and Profile Plan
• Titan Paid Employee Assistance Program (free and confidential Counseling, Legal Advice, and more)
• Titan Paid Bereavement Leave
• Ongoing Professional Training Opportunities
• Tuition Assistance for educational/professional growth
• Paid time for Team Titan Volunteer Activities in your Community
• Volunteer Firefighter/EMT Paid Time Off
• Titan Uniform/Branded Apparel Program

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.