Manager Electronic Visit Verification (EVV) program and Long Term Services Suppo
Albuquerque, NM 
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Posted 11 days ago
Job Description
Manager Electronic Visit Verification (EVV) program and Long Term Services Support.
Requisition ID 2024-40594 Category Health Plan Service Operations Location : Name Rev Hugh Cooper Admin Center Location : City Albuquerque Location : State/Province NM Minimum Offer USD $29.13/Hr. Maximum Offer for this position is up to USD $44.49/Hr.
Overview

Now hiring a Manager Electronic Visit Verification (EVV) program and Long Term Services Support.


This position will be responsible for the oversight of the Electronic Visit Verification (EVV) pro-gram and Long Term Services and Supports (LTSS). Requires attention to detail and strong communication skills to adequately represent the organization at conferences and speak in front of an audience. Will be responsible for the long term care team with direct supervision of staff. Must possess a strong background in claims processing, managed care guidelines, New Mexico Human Services Department regulations regarding EVV and LTSS. Act as a key resource for Provider Services and provide education with an emphasis on EVV and LTSS. This position re-quires an ability to work effectively within a complex organization across multiple departments to drive results. May require some travel and the ability to work with other Managed Care Organi-zations (MCO) to create a collaborative approach to EVV and LTSS


How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.


Why Join Us

    Full Time - Exempt: Yes
  • Job is based Rev Hugh Cooper Admin Center
  • Work hours: Days
  • Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

Bachelor's degree required. 6 years of additional experience can be substituted in lieu of de-gree. Previous supervisory skills required.

Qualifications
  • Experience with EVV and LTSS
  • Experience with use of membership data, claims and/or encounter data
  • Experience with Provider Relations/Services across multiple specialties
  • Leadership skills to work across teams, drive results, and lead initiatives
  • Business acumen and the ability to build credibility with all levels of the organization
  • Knowledge of Healthcare benefits, terminology and concepts- especially as it relates to EVV and LTSS

Education Essential: High School Diploma or GED

Responsibilities
  • Work as part of the Provider Services staff and leadership to ensure provider partic-ipation in EVV and LTSS.
  • Provide education and guidance to staff to conduct on-site visits with Providers and/or facilities to educate and inform providers and staff on EVV and LTSS
  • Monitor and use information from the EVV system to verify that services provided are specified in the individual plan of care and in accordance with the established schedule, including the amount, frequency, duration and scope of each service and that services are provided by the authorized provider.
  • Identify and immediately address service gaps, including late and missed visits.
  • Monitor services anytime the member is receiving services including after regular business hours.
  • Develop and maintain positive relationships with providers, vendors, other MCOs and the Mexico Human Services Department (HSD)
  • Identify areas of opportunity for partnership between providers and PHP
  • Provide oversight of vendor contracts with Provider Services and equipment needed for EVV participation and monitoring
  • Create policies and procedures to support EVV and LTSS providers
  • Develop and perform training (internal and external) for EVV and LTSS providers
  • Ensure timely completion of all required reports (internal and external)
  • Execute leaderships vision of EVV and LTSS Provider Network

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.


Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.


Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.


About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.


Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.


Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.


AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

#PHP123

Maximum Offer for this position is up to
USD $44.49/Hr.
Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.
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AA/EEO/VET/DISABLED/NMHRA. PHS is committed to ensuring a drug-free workplace.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
6+ years
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