JOB SUMMARY:
Field-based Technician role fulfills all aspects regarding the installation and service of dental technology in the practitioner's office with a focus on "excellence" in customer service.
ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:
In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
Meeting company standards about quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that complies with all Company policies and procedures including World Wide Business Standards.
Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.
Physical Activities:
This position requires the delivery, installation and repair of equipment involving customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of this position, at times, may require substantial and/or repetitive bending, stooping, and lifting.
Experience:
Ideal Candidates demonstrate a minimum of three years' experience as acustomer-facing Field Technician. Previous dental experience is preferred but not required.
Specialized Knowledge and Skills:
The successful entry-level candidate will possess a high school diploma, or equivalent, and will ideally have several years of experience in computer networking including hardware and software configuration, troubleshooting, and installation.
Intermediate candidates will possess all basic skill sets above, plus have IT industry certifications such as Comp TIA A+, Server, Networking, Security, MTA, MCSE, etc.
Advanced candidates possess all Intermediate skills plus a working knowledge of X-ray, (including 3d/cone beam/CAT), digital diagnostic equipment, PLCs, and digital laboratory equipment and possess general proficiency and desire to work with computers and office-based software systems. Experience with commercial audio and video systems as well as working knowledge of hydraulics, mechanical, and electrical systems preferred.
Other:
Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers