Billing Service Specialist - Lenexa, KS - Monday to Friday 8:00AM-5:00PM

Manage and educate accounts that are considered billing top-offenders with Missing Information and valid - ABN rates. Recover account Missing Information for records in BIP >30 days old.

• Monthly client visits will be conducted as part of the job responsibilities.
• Accounts visits will be prioritized based on Missing Information/ABN status and geographic location
• Billing Service Representative will be responsible for communicating results of client education process on Missing Information and ABN improvements to the BU management teams.
• Coordinate with BU Sales Department any collaborative client visits that may be required.
• Provide training to new BU Sales Representatives during NEOP process.
• Manage and educate lab Operation and PSCs top-offenders on edit requirements for billing.

QUALIFICATIONS

Required Work Experience:

2 - 4 years related experience

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

• Ability to develop and sustain good customer relations.
• Strong planning and organization skills.
• Ability to work independently.
• Strong problem solving skills.
• Excellent written and communication skills.

EDUCATION
Bachelor's Degree(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-61515