The Scheduling Office is looking for an individual with efficient planning and organizational skills, and the ability to adapt to change. An important point of contact for scheduling for the University's Main and North Campus, this person must maintain positive relationships, have a proactive work ethic, ability to solve problems, and be very detail oriented.

Summary:

• Work on all phases to create the academic course schedule for each academic term, including section data entry.
• Work with academic departments to create a conflict-free and accurate schedule to balance efficiencies that meet department and student needs according to University policies.
• Provide support and training for the semester schedule build application to enhance the accuracy of the details listed in the schedule of classes and serve as a primary line of communication during schedule build periods.
• Carefully review course information in concurrence with the University course catalog.
• Respond to a high volume of scheduling-related emails and serve as a scheduling resource for academic units.
• Create, approve, and modify reservations in Ad Astra and continually improve utilization by efficiently scheduling in centrally scheduled instructional space.
• Enforce adherence to the academic calendar, building hours, and University policies.
• Work collaboratively with various departments to secure or negotiate space needs for events open to the public.
• Learn and maintain knowledge of general registration processes and the ability to explain the interdependencies with the schedule of classes.

Professional Competencies:

• Excellent customer service, verbal/written communication skills; organization and conflict resolution abilities a necessity.
  Intermediate knowledge of MS Office suite, intermediate experience with databases. High comfort level in learning new software.
• Lead work responsibility or coordination of office procedures.
• Ability to work successfully both independently with professional discretion and in a collaborative team environment

High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• * Five years of administrative support experience.
  
  * Experience with building complex course schedules and using historical and forecasted enrollment data to inform academic units of scheduling decisions.
  
  * Experience with Banner student information system and Ad Astra schedule software a plus.

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit . Refer to for a definition of Regular Staff.