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Summary
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Position Summary
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The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
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Required Minimum Knowledge, Skills, and Abilities (KSAs)
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Education: High school diploma or GED preferred.
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License/Certifications: N/A
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Experience: Medical Office experience preferred.
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Strong verbal and written communication skills.
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Effective cash collection skills.
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Ability to work well with others.
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Computer proficiency.
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Ability to organize and coordinate multiple activities.
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Able to adapt to constant change and fast pace of group.
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Ability to travel to other locations as needed
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Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.