About Us
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.

Accolades and Recognition

Our staff has been consistently recognized for the quality of care and commitment to patient safety provided on a daily basis. Some of these awards include:
Centers for Medicare and Medicaid Services (CMS)

• 5-star rating
• The American Association of Critical Care Nurses (AACN)
• Beacon Award for Excellence
• Human Rights Campaign Foundation
• LGBTQ+ Healthcare Equality Leader designation
• The American College of Emergency Physicians (ACEP) awarded a Level 3
• Geriatric Emergency Department Accreditation (GEDA)
• Baby-Friendly USA designated
• Baby-Friendly Hospital
• Newsweek Magazine and Statista named us one of the country's
• Best Maternity Hospitals
• Cooley Dickinson has earned six consecutive 'A' Leapfrog Hospital Safety Grade and the Top General Hospital award

Our Benefits

In addition to competitive pay, all Cooley Dickinson employees who work 20 hours or more per week have access to the following benefits with no waiting period:
a range of health, dental, vision, prescription and life insurance benefits
a generous and flexible Earned Time Off program starting at six weeks accrual per year
403(b) retirement plan with various investment options
opportunities and support for continued education including tuition reimbursement

Under the direction of the Technical Supervisor, Laboratory Director, and the administrative direction of the Director of Laboratory Services, and within established organizational and departmental policies and procedures, responsible for supervising and directing the Hematology Section and the Point of Care Testing program.. Also assist in problem research and resolution for customer service (physician, medical office and hospital staff primarily) problems in the functional areas of Hematology and point of care testing.

Under the direction of the Clinical Manager and within established organizational and departmental policies and procedures, responsible for providing environmental, personal, and health care services that contribute to client/family health, well being and safety. Work under the supervision of a Registered Nurse or Therapist and is supervised at least every sixty-two (62) days for personal care while providing the care or every fourteen (14) days for direct health care services. HCA's are assigned to specific patients by the staff schedulers or other appropriate professional staff.

• Successful completion of a HCA certification program and a written skills test and competency evaluation required.

• Minimum of six (6) months work experience in a supervised setting required, preferably home care agency or other health care facility.
• Demonstrated ability to read, write and follow a written Plan of Care required. Demonstrated good interpersonal and communication skills required. Demonstrated ability to be self-directed and the ability to work with only periodic supervision required. Demonstrated dependability, tact, patience and the ability to follow instructions required.
• Current valid driver's license, good driving record and reliable transportation required.