Benchmark provides comprehensive solutions across the entire product lifecycle; leading through its innovative technology and engineering design services, leveraging its optimized global supply chain, and delivering world-class manufacturing services. The industries we serve include: commercial aerospace, defense, advanced computing, next generation telecommunications, complex industrials, medical, and semiconductor capital equipment.

SUMMARY
Application Engineers are the primary technical resource for the field sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the sales team as the key technical advisor and product advocate, the Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities:
Primary:
*Maintain expert level of advanced technology (electronics, mechanical, electro-mechanical and software), and product applications.
*Articulate technology and Benchmark capabilities to both internal sales team and customers
*Leverage engineering as a lead strategy.
*Convert customer pain points into Benchmark engineering opportunities.
*Develop a process to target the right accounts.
*Lead the proposal and response strategy.
*Provide design and specification development support to customers, project managers and engineering teams.
*Respond to functional and technical elements of RFIs / RFPs
*Listen, understand and convey customer requirements
*Perform technical engineering capability training for internal Benchmark sales people and account representatives
*Assist in the development of technical presentations necessary to sell engineering services to target accounts.
*Maintain accurate records of accounts, opportunities, quotes, projects, contracts and correspondence in company approved databases
*Travel to customer sites to perform technical presentations, information gathering, quote support and establish customer relationships

Secondary:
*Resolve customer issues or difficulties in a manner that is consistent with the Benchmark mission, values and financial objectives
*Maintain professional business relationships within target accounts
*Provide status of ongoing projects and future projects
*Identify customer's needs and sales opportunities to help future growth

General Qualifications to be added to all 'exempt' job descriptions:
*Excellent written and verbal communication skills
*Effective interpersonal skills
*Effective multitasking skills and the ability to take on additional responsibilities as required
*Effective organization and prioritization skills
*Demonstrate high attention to detail
*Ability to work with diverse groups
*Demonstrates discretion, confidentiality, independent judgment and professionalism.
*Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
*Understanding of and ability to use continuous improvement tools.
*Strong customer service and client focus
*Working knowledge of productivity tools, including Microsoft Office products and WebEx conferencing software

Additional qualifications for all management positions:
*Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.
*Enthusiastic and motivational communicator with multi-cultural experience.
*Demonstrates effective customer interface skills.
*Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all levels, functions and geographies.
*Collaborate and influence cross functional peer leaders in order to obtain support for process improvements
*Solid financial understanding, risk analysis ability, relationship building and project management.
*Use of discretion with the ability to gain trust of business leaders and others to discuss and respond to sensitive and business critical issues.
*Effective negotiation and problem-solving skills.
*Effective analytical, planning and organizational skills.

Additional Specific Qualifications for position
*BA/BS in Engineering, Technical Field or equivalent successful experience in a similar product development or contract engineering industry role
*5+ years of experience in engineering, product development and / or test development
*Read architectural, mechanical and electrical blueprints and have a solid understanding of basic electrical and mechanical devices and products
*Solid understanding of product development, new product introduction and volume electronic device manufacturing
*Available for travel up to 50% of the time
Preferred Qualifications for position:
*Customer Service or Sales Support experience
*Proven project management skills
*Experience in key industries such as medical, automotive, gas & oil, aerospace, military or defense

Other information:

ComplexityPossesses knowledge of basic principles and practices in one technical discipline
Makes positive technical decisions under supervision of more senior staff
Is responsible for quality and timeliness of result for a portion of project / process
Has planning horizon of weeks to months
Uses standard engineering methods to analyze and resolve problems.
Most relationships are internal to departmentPossesses fundamental knowledge in one specialized discipline.
Is responsible for quality and timeliness of result for a portion of project / process
Has planning horizon of weeks to months
Implements checks and balances independently to minimize impact of mistakes.
Relationships are both internal to department and between departments.Possesses specialized knowledge plus broader technical knowledge that facilitates more integrative thinking
Has responsibility for projects or processes of moderate technical importance and for results in own area and interdependencies of related areas
Has business and technical time horizon of 3-6 months
Coaches and mentors less experienced staff; influences others as a technical leaderPossesses specialized knowledge plus broader technical knowledge in areas outside of his or her area of expertise
Has responsibility for projects or processes of significant technical importance and for results that cross engineering project areas
Has business and technical time horizon of 6-9 months
Coaches and mentors less experienced staff; influences others as a technical leader
DiscretionMakes routine technical decisions independently
Needs moderate supervisionProblems require analysis and evaluation using standard engineering methods
Makes more complex technical decisions independently
Needs limited supervisionSolves complex, novel and non-recurring problems; initiates some changes to existing processes / methods and leads development and implementation
Influences technical decisions that have a significant impact on final product
Impact of mistakes place project timelines at risk with some commercial exposure
Requires limited supervision and is evaluated according to project performanceSolves complex, novel and non-recurring problems; initiates moderate changes to existing processes / methods and leads development and implementation
Influences technical decisions that have a significant impact on multiple products or the product line
Impact of mistakes place product delivery at risk with significant commercial exposure
Requires little to no supervision and is evaluated according to project performance
Qualifications4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by senior management
0-5+ years of experience in electronics manufacturing, developing electronic hardware and software4 year Engineering or Technical degree (EE or ME) preferred or equivalent combination of education and experience as approved by senior management.
5+ years of experience in electronics manufacturing, developing electronic hardware and software
4 year Engineering or Technical degree preferred or equivalent combination of education and experience as approved by senior management
8+ years of experience in electronics manufacturing, developing electronic hardware and software;
1+ years in a leadership roleTypically requires a minimum of 8 years of related experience with a Bachelor's Degree; or 6 years with a Master's Degree; or a PhD with 3 years experience; or equivalent experience.

Education: 4 year Engineering or Technical degree preferred or equivalent combination of education and experience

Geographical Location: Remote US

Physical Location: Remote US

Shift: Shift 1

Work Schedule: M-F 0800-1700

Full Time

Compensation Range:$98,587.960 to $147,881.940 USD

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at .