Education required:
Associate degree or minimum two years of college preferred. Equivalent combination of education and experience will be considered.
Experience required:
At least five years of experience working in facilities, janitorial, custodian, and/or housekeeping for a large organization or multiple facilities, with at least two years of supervisory experience.
Specific skills, knowledge and abilities required:
- Previous experience managing a team of housekeeping employees through motivation, coaching and development.
- The ability to anticipate customer needs, change goals and direction quickly and multitask
- Advanced knowledge of Housekeeping process and procedures.
- Proven experience supervising housekeeping departments of 15+ employees.
- Ability to maintain a budget
- Proven excellence in customer service.
- Capable of using independent judgment/solid decision-making skills ability
- Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization
- Self-motivated to accomplish goals, with a strong sense of responsibility.
- Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
- Demonstrated sound organizational, coordinating and personal interface skills.
- Demonstrated excellent written and verbal communication skills.
- Proven job reliability, diligence, dedication and attention to detail.
- Must be flexible with working nights, weekends, and holidays.