Practice Systems Analyst
New York, NY 
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Posted 2 days ago
Job Description
Practice Systems Analyst
Information Services Department

Debevoise & Plimpton LLP is a premier law firm with market-leading practices, a global perspective and strong New York roots. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost-efficiently. We believe in hiring talented and dedicated individuals as members of our administrative and professional community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration.

The firm is seeking a Practice Systems Analyst to become an integral part of the Information Services Department. The Practice Systems Analyst will help identify and implement new and manage existing innovative practice solutions to support the Firm’s practices, and drive adoption of those tools by working with lawyers and Practice Group Managers to develop supporting roles and processes. The Practice Systems Analyst reports to the Head of Practice Systems, works with the firm’s KM attorneys, Practice Group Managers, Legal Project Management staff and Information Services teams to identify and implement effective technology tools and resources.


RESPONSIBILITIES include but are not limited to:
  • Manage the firm's practice systems, including their configuration, feeds, data collections, and integrations with other systems.
  • Administer cloud-based systems to facilitate document and knowledge sharing between lawyers and firm’s clients.
  • Assist with development, implementation, and administration of databases that enable knowledge management and client service efficiencies.
  • Work with lawyers and staff to identify and capture knowledge, expertise, and best practices.
  • Develop and implement processes for managing the firm's practice systems and data entry.
  • Work with the firm's IT groups to ensure that knowledge management and practice tools and technologies are aligned with the firm's overall IT strategy.
  • Work closely with the Information Security team and General Counsel’s office to ensure practice systems are implemented and maintained in compliance with the firm’s risk management requirements.
  • Assist in promoting firm-developed and acquired practice management systems and knowledge management tools by creating and conducting technology demos, leading training sessions, writing and presenting usage guides, and participating in educational events and presentations.
  • Monitor and evaluate the effectiveness of the firm's knowledge management activities and make recommendations for improvement.
  • Conduct periodic reviews of data and data points collected by various systems to ensure data quality and cross-compatibility.
  • Participate in the development and implementation of firm-wide initiatives related to knowledge management.
  • Other duties as deemed appropriate by the Practice Systems Manager.
 
QUALIFICATIONS:
  • Bachelor's or Master's degree in Library and Information Science, Computer Science, or a related field.
  • 3+ years of experience in knowledge management or innovation/applications team in a law firm or professional services organization.
  • Proficiency in diagraming solutions like Visio or Lucidchart and understanding of UML and wireframing an application.
  • Very strong documentation skills, including technical diagrams and user/support manuals.
  • Demonstrated ability to develop and implement effective knowledge management solutions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with lawyers and staff at all levels of the organization.
  • Experience with knowledge management tools and technologies, including document management systems, intranets, databases, and collaboration tools.
  • Basic understanding of web applications and middleware solutions like SharePoint.
  • Basic understanding of content management systems, their configurations and capabilities.
  • Proficiency in working on a server-based operating system and deployment of solutions spanning a number of servers and integrating with different systems.
 
TO APPLY:
A resume and cover letter are required to apply for this position. Please tell us your salary requirements and where you saw this position posted. Send required materials to:

Human Resources
jferrigno@debevoise.com
212.909.8310

Debevoise & Plimpton LLP is an equal opportunity/affirmative action employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other legally protected category in accordance with U.S. law.
 

 

Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
$125,000 - $145,000
Required Education
Bachelor's Degree
Required Experience
3+ years
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