At North Vista Hospital, we believe in constantly improving both the quality of care we provide and the service we offer. One of the ways we do that is by measuring ourselves, so we can find out how we're doing compared to other, similar institutions. In addition, we are advocates and participate in initiatives to improve the quality and safety of patient care, in collaboration with leading quality organizations such as the Institute for Healthcare Improvement (IHI), the Agency for Healthcare Research and Quality (AHRQ), and National Quality Forum (NQF).
"Quality" in patient care means something very specific: it refers to clinical outcomes. So when we talk about improving quality at North Vista Hospital, what we're really talking about are the things we do that make a medical difference in the lives of our patients. That can range from the new treatments, procedures, or medications that you can find at North Vista Hospital, to making continuous improvements in procedures and processes so we can always be as safe as possible.