Job ID: 38107 | Location: The Woodlands, Texas, USA
This excellent opportunity is responsible for providing technical service and support to catalyst customers by assisting sales personnel and customers to improve catalyst and plant performance. You will maintain technical expertise in catalyst products and their operation, while assisting sales personnel to win additional catalyst business with tailored design proposals using innovative catalyst technologies. Opportunity for this position to be located in the Houston, TX area or our Louisville, KY location.
Responsibilities
- Travel jointly with your tandem Sales Account Manager as needed to provide technical proposals and investigate specific technical issues
- Provide technical support to customers both remote and on-site at the customer’s facility; assist Sales Account Managers with on-site post-sale activities such as catalyst loading supervision, catalyst pre-treatments, plant start-up, troubleshooting, optimization, and catalyst unloading
- Evaluate plant operating data using proprietary software tools and provide recommendations to improve catalyst operations
- Provide emergency troubleshooting support when needed to assist customer’s catalyst units
- Prepare new plant designs and catalyst recommendations using Clariant’s design guidelines and software tools and contribute to technical offering to customers
- Develop novel technical engineering programs and technical service offerings
- Provide training presentations and procedure review to customers
- Optimize existing design tools and procedures to provide more efficient service
Requirements
- Minimum Bachelor Degree in Chemical Engineering or Chemistry or relevant Technical Degrees
- Preferred 2 years experience of plant operation or catalyst technical service in chemical plant.
- Preferred Plant Experience in: Styrene, Ethylene & Derivatives, Polypropylene, Oxidation, or Synthesis Gas
- Must be willing to travel up to 50% to assist with customer on-site support to both domestic and international locations.
- Knowledge of chemical processes/reactors and prior unit operations / tech service experience to the chemical, syngas, petrochemical, or refinery industry preferred but not required.
- Fluent in English (required) and Spanish (preferred), Technically Adept with MS Office, CRM
- Will also consider more senior level talent with experience for more senior level role.
- BEHAVIORAL COMPETENCIES that would be useful: Team Oriented, Clear written and verbal communication style to address internal and external customers. Comfortable presenting material to both internal and external customers, open to giving/receiving feedback, Curious and dedicated to continuous learning. Self-Starter.
What´s in it for you?
- Medical/Dental/Vision Insurances
- Paid Holidays
- PTO time with a carry-over benefit
- Tuition Reimbursement
- Wellness Program
- EAP Program
- Spending and Savings Accounts
- Life/AD&D Insurance
- Disability Insurance
- Pet Insurance
- Online discount Mall
- Auto/Home Insurance
- Identity Theft Protection
- Legal Services Plan
Jerome Hill
Sr. Talent Acquisition Partner
jerome.hill@clariant.com
Clariant is a focused specialty chemical company led by the overarching purpose of ‘Greater chemistry – between people and planet’. By connecting customer focus, innovation, and people the company creates solutions to foster sustainability in different industries. On 31 December 2022, Clariant totaled a staff number of 11 148 and recorded sales of CHF 5.198 billion in the fiscal year for its continuing businesses. As of January 2023, the Group conducts its business through the three newly formed Business Units Care Chemicals, Catalysts, and Adsorbents & Additives. Clariant is based in Switzerland.
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Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.
